At Tempo 301, your experience is our top priority, and we’ve been listening closely to your feedback. We understand that a smooth, efficient Pilates booking process is essential to your fitness journey, which is why we’re thrilled to announce a significant change to our system.
On Wednesday, 11th September, we’ll be transitioning from MindBody to Momence, a move we’re confident will enhance your overall experience with us.
Why the Transition to Momence?
The decision to switch to Momence comes directly from the insights and suggestions shared by you! Many of you have shared your frustrations with setting up accounts, difficulties in booking classes, and the lack of clear visibility on the remaining classes in your package. Here’s why we believe Momence is the perfect fit:
- Enhanced User Experience: Momence offers a cleaner, more intuitive interface, making it easier for you to navigate and manage your bookings. Whether you’re signing up for your favourite class or checking your schedule, the process will now be faster and more straightforward.
- Fewer Glitches, More Reliability: One of the major benefits of moving to Momence is its stability. We know how frustrating glitches and technical issues can be, especially when you’re trying to book your Pilates class at the last minute. Momence is designed to provide a more reliable experience, significantly reducing the chances of errors or crashes.
- Seamless Integration of Your Data: All of your previous visit history, including past classes and appointments, will be smoothly transferred to Momence. You won’t lose any of the valuable information you’ve accumulated over the years—it’ll all be there, ready and waiting for you in the new system.
- A Dedicated App Just for You: Along with Momence, we’re excited to offer our very own Tempo 301 app. This app is designed specifically for our community, making your Treatments, HIIT and Pilates booking experience even smoother and more personalised.
- Your Purchases Are Safe: We understand how important your memberships, class packs, and credits are to you. Rest assured, everything you’ve purchased will be automatically carried over to Momence. This means you’ll have immediate access to all your existing packages, ensuring no disruption to your workout routine.
- Future-Proofing Your Experience: As we continue to grow and evolve, Momence provides a flexible platform that can adapt to new features and improvements. This means that not only will your current experience improve, but you can also look forward to more enhancements in the future.
What This Means for You
By transitioning to Momence, we’re laying the foundation for a better, more streamlined experience at Tempo 301. We’re confident that this new system will meet the needs you’ve expressed and provide a more enjoyable, efficient, and glitch-free way to book your classes and manage your membership.
FAQ: Momence Transition
Q: Why is this change happening?
A: This change is student-driven, based on your feedback with our current booking system. We’ve listened to your concerns and believe that switching to Momence will offer a smoother, more user-friendly experience for everyone.
Q: Do I need to create a new account?
A: No, you don’t need to create a new account from scratch. You’ll receive an email on the evening of Tuesday 10th September with a link to set up your Momence account. Just follow the instructions to set your password.
Q: Will I lose my class history or credits?
A: No, all your previous visit history, pack purchases, credits, and memberships will be transferred to Momence.
Q: What happens if I don’t receive the setup email?
A: If you don’t receive the email by midday on Wednesday 11th September, please check your spam or junk folder. If it’s not there, contact your preferred Tempo studio (contact details pls), and they will assist you.
Q: Will I need to rebook my upcoming classes?
A: No, all your existing bookings will automatically transfer to the new system, so there’s no need to rebook.
Q: Can I continue using the MindBody app?
A: No, after the switch, all bookings will be managed through the Momence platform. Please download the new Tempo 301 app here [insert link].
Q: What if I encounter technical issues during the transition?
A: Reach out to your preferred studio using the contact details above, and our team will be happy to help.
Thank you from Tempo 301
We’re excited about this change and the positive impact it will have on your fitness journey. Thank you for your continued support and trust in Tempo 301. We look forward to providing you with an even better experience moving forward!
Are there Reformer Pilates Classes Near Me?
Our reformer Pilates classes can be found in South East London: SE17 – Elephant & Castle, East London: E8 – Hackney and Central London: E1 – Shoreditch.
Are there Beginner Reformer Pilates Classes Near Me?
All our London Pilates classes have the level clearly indicated on them. Our L1 – Tempo Pilates classes, Beginner Pilates classes and Contemporary Pilates classes are suitable for beginners. Visit our studio pages to see if one of our Reformer Pilates London studios might be near you.
Alternatively visit one of our Google pages below to find directions, find updated studio hours or read Google reviews.
• Google page | SE17 – Elephant Park
• Google page | E8 – Hackney
• Google page | E1 – Shoreditch
Are there HIIT Classes Near Me?
Our calorie-burning HIIT classes can be found in South London – SE17 – Elephant & Castle to book visit our HIIT class page.
Are there Massage and Facial Treatments Near Me?
Our soothing massages and expert Neal’s Yard Facials can be found in the following location – to book visit our treatments page:
– Massage and Facial treatments South East London: SE17 – Elephant Park
